At The Kirk, we use an online database called Fellowship One and a giving platform called PushPay. Your information will remain private and will never be given away to third parties, other than to process your contributions.
You can schedule new contributions at any time and can modify or cancel those contributions at any time prior to the date they are scheduled. Once the contribution has been processed however, it cannot be cancelled. If you have any problems or questions related to this, please contact the Brenda Weigt or DiAnna Harp in the financial office at 918.494.7088.
Your information is held securely by the Fellowship One and PushPay systems. Their system allows us to provide access to your contribution records and allows you to make donations online, or through your mobile device. They provide all of the security for the system. This system is used by churches throughout the country and has been fully tested by them.
There are three aspects of security related to the systems. First, Fellowship One and PushPay provide data security using the latest security technology. The following statement is from their security documentation: “[the system] utilizes the most current encryption technology to maintain the security of your data. Every parameter passed in the hyperlinks is fully encrypted. Additionally, the login module handles passwords using what is known in technical terms as salted hash. In laymen’s terms, this means it would take 50 computers (running constantly) continuously presenting password combinations four years to discover the password.”
The second aspect of security relates to account creation. When you first create a new account in the system, you will be able to donate immediately, but you may not have access to any previous contribution information or the church directory if you signed up using information that does not match exactly what we already have in the system for you. If this is the case, we must manually match your previous information to the account you created.
In order to verify the authenticity of the account request, we will ensure your data matches our current records (e.g., address, phone number, and email address). If there is any question, we will contact you via email before matching. Since this is a manual process, we will perform these steps approximately once a week.
When you create your account, you will determine your own login ID and password. Your login ID is your email address. If you forget your password, you can have the system email it to you. If you need help or cannot remember the email address you used, you can contact the financial office at 918.494.7088. You can also change your password at any time.
For the third aspect, The Kirk, Fellowship One and PushPay are all PCI compliant. Payment Card Industry (PCI) compliance is the adherence to a set of specific security standards that were created by the major card brands to protect your cardholder data from being stolen during a payment transaction and after. PCI compliance is required for all merchants that process credit cards, regardless of size.
Please help us keep your information safe by protecting your login information. Access to sensitive personal and financial information can be gained by letting someone else use your account or by leaving the information for someone else to see. The Kirk will never call you to ask for your login information. Kirk office staff cannot access details regarding your specific contributions – for these types of inquiries, please contact DiAnna Harp or call the financial office at 918.494.7088.